Not satisfied? No problem! At clickomart, we strive to exceed your expectations with our products and service. For that reason, you can return your purchase for up to ten (10) days from the date your purchase is delivered to you.
All returns must be in their original, unopened box or packaging.
Fresh products cannot be returned back.
WHAT TO DO
To return an order:
• Email [email protected] with the subject line “Returns Request.” In the body of the email, you must provide the applicable order number, the particular item or items you would like to return and include the reason for the return.
• Within 72 hours, a clickomart customer support agent will provide you with return instructions, and a prepaid return label via email, as necessary.
• No cash back when returning back goods, instead equivalent vouchers will be given.
Once your return is received at our processing center, you will receive a promocode having equivalent value for returned items within seven (7) business days along with an email confirmation.
Please note that purchases made with a Promo Code or pursuant to a Promotion are final and are not eligible for return, unless the reason for the return request is for errors or inaccuracies in the order made by clickomart. Specialized or custom purchases are also ineligible for return, unless agreed in writing by clickomart, in its sole discretion. We do not accept returns for products that are used or expired. Certain other limited restrictions may apply to returns.