Is there any minimum order?

No minimum order required, we deliver your order regardless of its invoice amount.

 

Is there a delivery charge?

Your orders are shipped for free.

 

What are clickomart's Opening Hours?

We open 7 days a week from 8 a.m. till 11 p.m.

 

Where do we deliver?

We cover the Great Beirut area. You can also order from clickomart via Pikwik application where you can have your orders delivered at your destination outside Beirut.

 

Delivery Modes

Two delivery modes available: Immediate & Scheduled.

We guarantee that your 'Immediate' orders are delivered to you within 60 minutes.

The 'Scheduled' mode lets you select the best date and time to receive your order. 

 

Payment Methods

Both "Cash on Delivery" and "Card on Delivery" are supported.

We are working to support online payment for a more convenient shopping experience.

 

Do you deliver to offices?

Absolutely! Office employees love clickomart for our convenience, bulk selection, low prices and great service.

 

Are business orders delivered on the same day?

All business orders can be delivered within same ordered day. Business orders can be received within 1 hour through 'Immediate' delivery mode. You can track your order’s progress with your order number.

 

Where do I enter my promo code?

Find the "Promo Code" field when checking out, enter your promo code and click 'Apply'. 

 

Why isn't my promo code working?

Please make sure your order meets the requirements of the promo code you wish to use. We are always ready to support you in case of any issue. You can reach us on:

 

How can I track my order?

Go to My Account > Order History. Tracking information and delivery details are also included in your shipping confirmation email.

 

Can I cancel my order or edit my shipping address?

Please email  [email protected] with the order number. We will try our best to help before the order ships out.

 

What if my item is damaged, incorrect or missing?

We are very sorry for the inconvenience. Call us immediately on our WhatsApp 70-703564 or 01-365534.

 

Can I return an item if I’m not happy with it?

Sure thing! If you are not 100% satisfied with your purchase, you can return the item for a refund. You have up to 10 days from the delivery date. Please reach out to [email protected] for help or call us on our WhatsApp 70-703564 or 01-365534.

 

How can I reach clickomart team?

We are reachable by: